Contact
Sprout is built by a small team, so email goes to a person, not a ticket queue. We usually reply within one working day.
team@sprout-club.co.uk — for everything: questions before signing up, help getting your club set up, a 15-minute walkthrough, billing, data requests, or just an idea you think we should build. It reaches the whole Sprout team, so the right person picks it up.
Already on Sprout?
The fastest route is the Report an issue button inside your club's site — it reaches us with the context attached. Email works too.
Follow Sprout
New features ship most weeks — follow along, or come and say hello.
Safeguarding concerns
If a child is at immediate risk, contact the police. For concerns about content or conduct on a Sprout club site, email us with "SAFEGUARDING" in the subject line and we'll prioritise it ahead of everything else.