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Terms of Service

Last updated: 9 August 2026

These terms are a binding agreement between Sprout, the club-management platform at sprout-club.co.uk ("Sprout", "we", "us"), and the club that registers to use it ("your club", "you"). By creating a club on Sprout, or by using a club site as a coach, parent, admin or other member, you accept these terms. The person who creates a club confirms they have the authority to accept them on the club's behalf. We've written them in plain English so you can actually read them — but they are still a contract. If you don't agree with them, don't use Sprout.

The Privacy Policy and the prices and plan descriptions shown on our pricing page when you sign up also form part of this agreement.

1. The service

Sprout gives your club its own private site for fixtures, squads, training, availability, subs and payments, safeguarding records, chat, tournaments and match-day tools. Sprout is an evolving product: features will improve and occasionally change. We will never remove a core capability your club depends on without telling you first, and if we ever discontinue the free plan or Sprout as a whole we will give you at least 90 days' notice and help you export your data.

2. Accounts and access

  • Sprout accounts are for adults — parents, guardians, coaches and club officials. Children never have their own logins; information about a child is managed by the club and the child's parent or guardian.
  • Keep account details accurate, keep passwords confidential, and tell us promptly if you believe an account has been compromised.
  • Only give access to people your club has authorised, and keep roles (coach, parent, admin) accurate. Your club is responsible for what its authorised users do on its site.
  • You may not create accounts by automated means, share one login between people, or impersonate another person or club.

3. Plans, prices and payment

Sprout offers a free plan ("Sprout Free") and paid packages (currently "Sprout Founders" at £10 a month or £100 a year). What each plan includes, and its price, is what the pricing page says when you sign up. Any price-hold promise shown at signup will be honoured as stated there.

  • Paid subscriptions are billed by Stripe, monthly or annually in advance, starting when any free period shown at signup ends.
  • If a subscription payment fails we'll retry and remind you before anything is suspended.
  • You can cancel at any time from your club settings or by emailing us. Your club stays on its paid plan until the end of the period you've paid for, then moves to Sprout Free — you keep your data and are never locked out of it. We don't give pro-rata refunds for partly unused periods unless the law requires it.
  • We can change prices or plan contents. If a change would increase what your club pays or materially reduce what it gets, we'll email your club admins at least 30 days before it takes effect, and it will only apply from your next billing period. If you don't accept the change, cancel before it takes effect.
  • Prices are in pounds sterling. If VAT or another tax becomes chargeable it will be shown at checkout.

4. Payments your club collects through Sprout

Sprout includes tools that let parents and members pay your club (subs, match fees and similar) through Stripe. These payments are between the payer and your club: your club is the seller and recipient of the money — Sprout is not a party to the transaction and never holds your club's money.

  • Your club is responsible for the amounts and descriptions it sets, for honouring what was paid for, and for handling any refunds, disputes or chargebacks with its members.
  • Use of the payment tools also requires you to accept Stripe's terms, including the Stripe Connected Account Agreement, and to use the tools only for lawful club purposes.
  • Platform fee. On Sprout Free, a platform fee — currently 2.5% of each payment, always shown on the pricing page — is deducted automatically from each payment your club collects through Sprout's payment tools, in addition to Stripe's own card-processing fees. On plans advertised with a 0% platform fee we deduct nothing. We'll give at least 30 days' notice by email before increasing the platform fee, and a change never applies to payments already made.
  • You are never obliged to use Sprout's payment tools — your club is free to collect money any other way, with no fee. But manipulating the tools to avoid the platform fee (for example misrecording amounts or routing payments deceptively) is a material breach of these terms.

5. Fair use

  • The free plan is one club site per real club — one per organisation. Creating duplicate or artificial clubs to get around limits, fees or the founders cap isn't allowed, and we may merge or close such duplicates.
  • We may apply reasonable technical limits (for example on storage or the volume of emails and notifications sent) to protect the service for everyone, and we'll tell you if your club is affected.
  • You may not resell, white-label or commercially redistribute Sprout without our written agreement.

6. Acceptable use

Using Sprout, your club and its users must not:

  • break the law, or upload content that infringes someone else's rights;
  • post content that is abusive, harassing, discriminatory, or that puts a child at risk or breaches your safeguarding obligations;
  • attempt to access other clubs' data or any part of Sprout you're not authorised to use, probe or test our security without written permission, or introduce malware;
  • scrape the service or extract data about people you have no right to hold;
  • send spam or use Sprout's messaging tools for anything other than legitimate club communication.

We may remove content and restrict or suspend accounts that breach this section — see section 11.

7. Your content, and who owns what

  • Your club and its users own everything they enter or upload. You give us the limited licence we need to host, store, back up, transmit and display that content — solely to provide, secure and improve the service and to comply with law. That licence ends when the content is deleted, allowing a short lag for backups to cycle.
  • You confirm you have the rights and consents needed for what you upload — especially photos of and information about children, where recording parental consent is your club's responsibility (Sprout gives you tools for this).
  • Sprout — the software, design, and brand — belongs to us. These terms give you the right to use the service, not to copy, modify, reverse-engineer or build on it, except where the law says otherwise.
  • If you send us ideas or feedback, we can use them freely without obligation — it's how the product gets better.

8. Safeguarding

Sprout provides tools that support safeguarding — DBS expiry tracking, incident logs, consent records, permission-aware access — but your club remains responsible for its safeguarding practice and for meeting its FA, league and legal obligations. If we believe a child may be at risk, we may immediately remove content, restrict or suspend accounts, and, where appropriate or legally required, inform the relevant authorities. In those cases we act first and explain afterwards.

9. Data protection

For the personal data your club enters — players, parents, medical and consent notes — your club is the data controller and Sprout is the processor, acting only on your club's instructions given through the product and these terms. We apply appropriate technical and organisational security measures, keep each club's data in its own separate database, limit access to those who need it, and assist your club with data-rights requests. We use a small number of sub-processors (hosting, Stripe for payments, email delivery) and remain responsible for them. For account data and our own operations, Sprout is the controller. The Privacy Policy sets out the detail, including retention and deletion.

10. Availability, backups and your records

We work hard to keep Sprout up and healthy, but like any online service we can't promise 100% uptime, and we sometimes need short maintenance windows. We back up regularly on our side, and you can export your club's data at any time. Where your club is legally required to keep records (for example safeguarding or accounting records), you are responsible for keeping your own copies too.

11. Suspension and ending the agreement

  • You can cancel at any time — section 3 explains what happens.
  • We can suspend or end service: (a) for unpaid subscriptions, after the retries and reminders in section 3; (b) for a breach of these terms that can be fixed, if it isn't fixed within 14 days of us telling you; and (c) immediately, without notice, where there is a safeguarding risk, a security threat, unlawful use, serious or repeated abuse, or where the law requires us to.
  • When the agreement ends, access stops and your club's data is deleted as described in the Privacy Policy (within 90 days; export first, or ask us and we'll help).
  • Sections that by their nature should survive — including 7 (content and ownership), 12–14 (disclaimers, liability, your responsibility to us) and 16 (general) — survive the end of the agreement.

12. Disclaimers

Sprout is provided "as is" and "as available"; to the extent the law allows, we exclude implied warranties. Sprout is a tool: nothing in it is legal, tax, financial or safeguarding advice, and features labelled beta or early access may change or be withdrawn. Third-party services you use with Sprout (such as Stripe, or the calendar app you subscribe from) are governed by their own terms.

13. Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot legally be limited. Subject to that, neither of us is liable to the other for indirect or consequential loss, loss of profit, revenue, goodwill or anticipated savings, and we are not liable for loss of data to the extent it results from your club not keeping the copies described in section 10. Our total liability to your club for all claims in any 12-month period is capped at the greater of (a) the amounts your club paid us in the 12 months before the first claim (subscription plus platform fees) and (b) £100.

14. Your responsibility to us

Your club will cover us against third-party claims, losses and reasonable costs arising from content your club or its users upload, from your club's breach of these terms or of the law, or from payments your club collects (including refund and chargeback disputes with its members) — except to the extent we caused the problem ourselves.

15. Changes to these terms

If we change these terms we'll post the new version here, and email club admins about anything significant. A change that materially reduces your club's rights takes effect no sooner than 30 days after we tell you. Continuing to use Sprout after a change takes effect means you accept it; if you don't, cancel before it does.

16. General

  • These terms, the pricing page at signup and the Privacy Policy are the entire agreement between us, and neither of us relies on anything said outside them.
  • If part of these terms turns out to be unenforceable, the rest still stands. Not enforcing a right straight away doesn't mean it's waived.
  • We may transfer this agreement to a successor of the Sprout business — your data protections travel with it. Your club needs our consent to transfer it (we won't refuse unreasonably, for example on a genuine club merger).
  • No one other than us and your club has rights under these terms (the Contracts (Rights of Third Parties) Act 1999 doesn't apply).
  • Neither of us is responsible for delay or failure caused by events genuinely outside our control.
  • Formal notices: to us at team@sprout-club.co.uk; to your club at your admins' registered email addresses.
  • These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

17. Contact

Questions about these terms: team@sprout-club.co.uk.